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PRIVACY POLICY

Effective Date: 26 September 2026

Welcome to Unitech Concrete. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quotation, fill out forms, or communicate with us, we may collect:

  • Name
  • Company Email address
  • Company Phone number
  • Company name
  • Company Address
  • Project details or inquiry information

Non-Personal Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of visit
  • Website usage data through cookies and analytics tools

2. How We Use Your Information

We use the collected information to:

  • Respond to customer support requests
  • Provide quotations and project-related communication
  • Improve our website and services
  • Send business updates
  • Maintain website security and prevent misuse
  • Comply with legal obligations

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic. You can choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Third-Party Services

We may use third-party tools and services including:

  • Website analytics providers
  • Hosting providers
  • Contact form services
  • Advertising or marketing tools

These third parties may collect information in accordance with their own privacy policies.

5. Data Sharing and Disclosure

We DO NOT sell, rent, or trade your personal information. We may share information only:

  • With service providers assisting our business operations
  • When required by law or legal process
  • To protect our legal rights and website security

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method is completely secure.

7. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Withdraw consent for communications

To exercise these rights, please get in touch with us using the details below.

8. Unitech eapp — Field Employee Mobile Application

Unitech eapp is a mobile application used exclusively by Unitech Concrete's own field employees (sales representatives and site staff) to log client visits, report their working location during business hours, and support mileage-based reimbursement. It is an internal operations tool, not a consumer product, and is made available only to employees on active company business — it is never used to collect information from customers, website visitors, or members of the public.

8.1 Information We Collect Through eapp

When an employee uses eapp, we collect:

  • Account information: name, work email address, mobile number, and designation, as provided at the time of hire or account creation
  • Location data: GPS coordinates while the employee has actively started tracking for a work shift, plus a single location point each time a client visit is logged. Tracking is started and stopped by the employee, not continuously without their action, and is designed to stop automatically at midnight if left on
  • Device and connectivity diagnostics: battery level, and technical signals about the phone's location/network settings (for example, whether background location permission or battery optimization is interfering with tracking) — used solely to help the employee and our operations team diagnose tracking issues
  • Visit records employees choose to enter: client name, contact number, site name, address, and written remarks about the visit
  • Photographs an employee optionally attaches to a visit record (for example, a site or delivery photo)

8.2 How We Use This Information

eapp data is used only for legitimate internal business purposes:

  • Verifying and calculating distance-based travel reimbursement
  • Maintaining an accurate record of client visits and field activity
  • Workforce safety and operational oversight during work hours
  • Diagnosing and improving the reliability of the tracking feature itself

8.3 Who Can See This Information

eapp data is visible only to authorized Unitech Concrete management and administrative staff, through a password-protected internal dashboard. It is never sold, rented, published, or shared with any outside party for marketing or advertising purposes. An employee's location and visit data is not visible to other field employees.

8.4 Third-Party Service Providers

A small number of infrastructure providers process eapp data strictly on our behalf, under our instruction, and only to the extent needed to operate the app:

  • Our server hosting provider, which stores the app's database and processes requests
  • A cloud storage provider, used only to store visit photos an employee chooses to attach
  • OpenStreetMap's Nominatim service, used to convert GPS coordinates into a readable address for reports — only raw coordinates are sent for this purpose, never an employee's name or other personal details

None of these providers are permitted to use eapp data for their own purposes.

8.5 Data Retention

We retain eapp data for as long as reasonably necessary to fulfill reimbursement, audit, and business recordkeeping purposes, and for a reasonable period after an employee's departure where required for legal or financial record-keeping. Data is not kept indefinitely beyond what these purposes require.

8.6 Employee Rights and Control

An employee may request access to, a copy of, or deletion of their own eapp data, or ask questions about how it is used, by contacting management directly (see Contact Us below). Location tracking within the app is only ever active when an employee has explicitly started it for their shift.

8.7 App Permissions

eapp requests the following device permissions, each used only for the purpose stated: precise and background location (to record work-hours location and client visits), camera (to optionally attach a visit photo), and physical activity/motion sensors (to detect movement and conserve battery when the device is stationary). No permission is used to collect information beyond what is described in this section.

9. External Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

10. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children. Unitech eapp is restricted to adult employees of Unitech Concrete and is not available for download or use by the general public.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy — including questions about the Unitech eapp mobile application — you may contact us through:

  • Website: UnitechIndia
  • Email: info@unitechconcrete.com
  • Phone: +91 76030 62700
  • Address: Doperia, Bandipur, P.S. Khardah, Sodepur, Kolkata - 700119 (3 Km from Sodepur More towards Barrackpore, off Kalyani Expressway)
For Expert Help

For expert help, please call or SMS us at the below number. +91 76030 62700

Get Enquiry

To get an estimate or to know more about Unitech Concrete, please feel free to mail us. We'll get back to you within the next 24 hours.